We will give you the best advice on how to keep your cake however it is food and we are not responsible for any damages to the cake once it leaves our shop.
It is not a manufactured product, it is hand crafted and may contain some imperfections.
If you are not happy with something, please let us know at the time of collection so we can make the changes you require.
Refunds will only be considered if the items are retuned to our shop in full on the day of the order. We will not consider offering a refund for products that have not been returned.
For all cake orders, we require a picture reference or very specific detail on how you would like your cake or cupcakes to look. Remember this is a fun and creative process and our idea of what would be beautiful may not be the same as yours.
We do not bake in a nut-free kitchen and whilst we wash and sterilize all equipment carefully, we cannot guarantee that there are no traces of nuts.