FAQโS
Can i have my order delivered?
Yes!
We hand deliver Monday to Friday within a 25km radius from our store.
Our delivery window is between 7:30am โ 12:00pm.
Delivery prices:
Delivery fees are based on the distance from our bakery and are calculated at checkout.
CBD = $20.00
Outer suburbs = $25+
Event delivery times:
For R U OK? Day, we have 5 delivery drivers booked to ensure we can delivery all orders in a timely manner.
For events starting before 9:30am, we recommend placing your order the day before to ensure everything arrives on time, or you can opt for collection.
Please note:
We do not offer guaranteed delivery times. While we always take your requested time into consideration, it may not be possible as our driver follows a set delivery route.
If you have any questions about delivery, feel free to reach out!
Can you deliver to multiple addresses?
Yes!
it’s not offered through the website, so please contact us to arrange.
We would require a spreadsheet with all of your corporate delivery addresses & contact details
Payment
We accept all credit and debit cards via our secure payment portal at checkout.
Placing an order via email or a custom enquiry? You can pay via:
โข Credit or debit card through our secure payment portal
โข Bank transfer (direct transfer)
Will you have cupcakes instore on the day to purchase?
Yes!
Weโll have regular cupcakes available in-store, decorated to match the theme and ready for purchase.
Available from 8am until sold out – donโt miss out!
Missed the order cut off?
Weโve got you covered!
Weโll have regular cupcakes available in-store, decorated to match the theme and ready for purchase – until sold out.
Weโre also accepting last-minute orders in-store, subject to availability (Regular cupcakes only)
Custom branding on event cupcakes?
We have a minimum order of 60 cupcakes for custom branding
R U OK? Day is a reminder that a simple conversation can make a meaningful difference.
Whether you’re gathering with colleagues, friends, family or your community, taking the time to ask “R U OK?” and really listen can help someone feel seen and supported.
To help mark the occasion, we’ll be creating R U OK? Day-themed cupcakes, cakes and cookies.
Perfect for sharing while starting an important conversation.
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